Smart building block toys
If you are unable to pay upfront, and you are a self-managed or plan-managed NDIS participant then please fill your shopping cart with the items you wish to order, and email a screenshot of your cart to: support@theautismshop.com.au.
In the subject line put 'NDIS Order'
Please include your NDIS number, contact phone number, email address and home address, for invoicing purposes. We will then email an invoice to you. If you choose to proceed, please make payment and email us proof of payment - we will then action your order and send you confirmation and tracking details for your items.
Any school in Australia can order from The Autism Shop with a Purchase Order.
Please send your purchase order form clearly displaying the PO number or reference number to support@theautismshop.com.au.
We will process your order within two business days and email you an invoice, payable within 7 days.
1. Is Shipping Really Free?
Yes. Every product sold by The Autism Shop includes free shipping wherever you are in Australia.
2. Do you ship overseas?
No. We ship to addresses with Australian postcodes only.
3. How long does delivery take?
Products take 3-33 business days to arrive. All of our products get tracked, and customers can see when their product is expected by logging into their customer account on our webpage.
4. Are you an Australian business?
Yes, we are a Perth-based family business and really appreciate your support.
5. Why are you called The Autism Shop?
The name is catchy!
We know the products may be universally helpful to all families, schools and therapy providers, but as neurodivergent individuals we wanted to select products that have a focus on support needs and interests common amongst our neuro-kin.
6. Do you do refunds and returns?
Yes.
Please see our policy for more details. Items purchased on sale can not be returned unless faulty.
See individual product descriptions for any Warranty that may be included with your product.
7. What is your email address?
We can be contacted on support@theautismshop.com.au
8. Why don't you have a phone number?
We are an inclusive employer and some of our staff are unable to provide customer support through verbal conversation due to their disabilities. Emails are checked regularly. For those shopping on behalf of someone with a visual impairment, this article may help you access free operating-system specific screen reading software.